Testimonials & Success Stories

Results earn trust. Hear from clinic leaders and RCM professionals who partnered with Carenox on claims, denials, AR, coding QA, eligibility, and prior auth — and saw measurable outcomes with audit-ready evidence.

70+
Client NPS
+10 pts
Clean-Claim Lift (median)
98%+
SLA Attainment
100+
Programs Live

Client Results

Clean-claim rate, FPY, denial overturns, and AR recovery — evidence-linked dashboards and weekly notes make progress visible.

Clean-claim rate moved double digits in the first month. Rejection recoveries hit the 24–48h SLA and FPY climbed with zero EMR disruption.
Director, Revenue Cycle
Multi-Specialty Clinic (Anonymous) — Claims & Charge Entry
Prior-auth coverage and payer checklists stabilized our surgical schedule. Day-of cancellations dropped and denials trended down.
VP Patient Access
Regional Health System (Anonymous) — Patient Access / Prior Auth
Aging over 90 days finally turned. High-dollar and near-statute lanes made cash predictable, and dashboards are audit ready.
CFO
Radiology Group (Anonymous) — Accounts Receivable
Coding QA with defect classes and calibration cut escapes and rework. External audit findings fell materially within two cycles.
Compliance Officer
Behavioral Health Network (Anonymous) — Coding Quality & Audit

Trusted Across Care Settings

Multi-Specialty Clinic
Urgent Care
Radiology
Behavioral Health
ASC

Candidate Voices

RCM professionals choose Carenox for structure, calibration, and growth — not just placements.

Playbooks and appeal packets were clear from day one. Coaching tied directly to defect classes — the work felt fair and repeatable.
Denials & Appeals Specialist
Remote, U.S.
Calibration sessions and AQL targets set expectations. I knew exactly how quality was measured and where to improve.
Medical Coder (Pro-Fee)
Tampa, FL
Worklists, jeopardy lanes, and notes macros kept the team aligned. Results and recognition were transparent every week.
AR Follow-Up Lead
Phoenix, AZ
Structured interviews, quick feedback, and respectful timelines. The handoff into production was the smoothest I’ve had.
Prior Authorization Coordinator
Cleveland, OH

Want verified references or KPI snapshots?

We can share anonymized case metrics and QA samples from your specialty on request.