Operating Rhythm
- Define success: lane goals (e.g., clean-claim rate), constraints, interfaces, KPIs.
- Runbooks: SOPs, macros, acceptance criteria, and evidence rules.
- SLAs & QA: inclusion/exclusion, AQL sampling, calibration cadence.
- Dashboards & notes: throughput, quality, reliability; owners and due dates.
- Governance: risk register, change control, QBR roadmap.